If you have been affected by a delay, cancellation or noise nuisance, you can submit a complaint or provide feedback. This applies to passenger transport services by air, rail, road or over water. Find out where and how to submit your complaint or feedback.

Please note: first submit your complaint or feedback to the transport operator. If the transport operator does not respond adequately or on time, or if you cannot come to an agreement with the operator, check what you can do next.